FAQ

What size of company can use Reflex software?

Enterprise software is primarily geared toward small, medium, and large-sized companies with a minimum number of full-time users. Reflex ERP software generally works best in companies with revenues of $10-20 million up to $500 million. However, we have implemented Reflex in a variety of smaller and larger organizations, both private and public, in the past and have seen successful results--this depends entirely upon product fit and industry. To talk to us about whether Reflex is a fit for your organization, please call us at (780) 451-4596 or email sales@thereflex.com.

How much does it cost?

The cost to own an ERP system is a lifetime investment. Our pricing stems from a few factors: 

A) Reflex ERP Product Suite v11.0 Enterprise Server License (all 50 modules included) is roughly between $50,000 - $100,000 depending on the company's size.

B) Enterprise Full Client Access Licenses (Minimal of 5 users needed) price is fixed for each year after year one of sever license is committed.

C) Additional 20% of the Licensing Pricing and prorated for the first year and from that point at the beginning of each New Year.
*Includes service and support via the Reflex Customer Care Web Portal and all common enhancements and point software releases.

D) Estimated Professional Services for Implementation, Training, Conversion and Go Live Support
*Typically 40-60 days needed at a fixed rate of $1,400 a day.

Perpetual licensing of the Reflex ERP solution requires one (1) server license, which entitles the client to all product functionality, components and modules. It should be noted that the licenses for additional software that may be required for the solution (e.g. SQL Server, Windows operating system, etc.) are not included with the Reflex ERP license.

Is the software customizable?

Customization of enterprise software can be costly and time-consuming. We prefer to offer our clients a flexible solution that fits, rather than providing a 'one-size-fits-all' system that requires extensive customization.

Our premise is "configuration without customization." This means that users can tailor and personalize many features within our Reflex ERP without the need for expensive customization. Examples of the types of features that users can modify include: screen presentation formats and client/user themes; security role definitions and assignments; general ledger and financial account structures and values; workflow routing and notifications for each function; business rules; dashboard report formats and contents; and predefined values for standard tables (such as payroll groups, benefit plan names and codes, inventory and asset categories, and more).

What does 'fully integrated' mean?

Unlike legacy ERP systems, Reflex is a postmodern system built on new technology using the Microsoft .NET platform. This means that all of our modules communicate directly within the software in real-time--this eliminates information silos and the need for data re-entry.

The majority of older legacy-based ERP systems in the market today utilize a base financial module with industry-specific applications sold as add-ons from a third-party vendor. These are not integrated. Full integration means that information entered into our financial module and all other associated modules is automatically available to users (depending on their access security), with no delay for data syncing or updates.

Learn more about Reflex as a postmodern ERP here.

Does the software have dashboards?

Unlike our competitors, our software is built entirely on new technology and is fully integrated, which means that data is collected in a single repository and is updated in real-time throughout the software and throughout the organization. For example, information entered in about an order on the shop floor will be immediately available to other relevant departments within the company—this real-time access to data eliminate information silos and helps improve productivity and efficiency within the workplace.

The main features that make our software different from our competitors include:

  • Postmodern, next generation technology
  • Real-time data management and full integration
  • Competitive pricing for small, medium, and large companies
  • No customization
  • Cloud or on-site hosting
  • User-friendly interface
  • Extensive security and audit features
  • Embedded analytics and reporting
  • Mobile and web access

 

Learn more about Reflex's features here.

Can I access the software on my tablet or smartphone?

Reflex was designed and developed to offer information anytime, from anywhere, and as such provides its users with the ability to interact with internal personnel and external stakeholders through a variety of web portals, which can be accessed remotely. These provide access to information in real time and enabling insight into information outside of the organization.

Learn more about our web portals here.

Is there a reporting function?

Reflex was designed and developed to offer information anytime, from anywhere, and as such provides its users with the ability to interact with internal personnel and external stakeholders through a variety of web portals, which can be accessed remotely. These provide access to information in real time and enabling insight into information outside of the organization.

Learn more about our web portals here.

What makes Reflex different?

Unlike our competitors, our software is built entirely on new technology and is fully integrated, which means that data is collected in a single repository and is updated in real-time throughout the software and throughout the organization. For example, information entered in about an order on the shop floor will be immediately available to other relevant departments within the company—this real-time access to data eliminate information silos and helps improve productivity and efficiency within the workplace.

The main features that make our software different from our competitors include:

  • Postmodern, next generation technology
  • Real-time data management and full integration
  • Competitive pricing for small, medium, and large companies
  • No customization
  • Cloud or on-site hosting
  • User-friendly interface
  • Extensive security and audit features
  • Embedded analytics and reporting
  • Mobile and web access

 

Learn more about Reflex's features here.

Have more questions?

Contact us today with any other questions you may have. A member of the Reflex team will be in touch with you as soon as possible.

 

You may also email sales@thereflex.com or call (780) 451-4596 if you have any inquires about the software.

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